Selby Gardens Volunteer Wins “Guest Service Excellence” Award from Visit Sarasota County

May 11, 2017

The awards are part of VSC’s celebration of National Travel and Tourism Week


Jane Paulishak

SARASOTA, Fla., MAY 11, 2017 – A longtime volunteer at Selby Gardens was recognized by Visit Sarasota County for excellence in guest service as part of the agency’s National Travel and Tourism Week awards program. The program recognizes members of the community and travel industry who go above and beyond to ensure visitors to the area have positive experiences during their time here.

Jane Paulishak was awarded the “Guest Service Excellence – Volunteer” award by Visit Sarasota (VSC) for her volunteer work at the Selby Gardens Welcome Center. This award encourages and recognizes citizens for a volunteer’s’ commitment to enhancing the guest experience.

“Jane is important to our success and as a front line volunteer she is essential to exceeding our guests’ expectations each and every day,” said Judi Cox, director of customer service at Selby Gardens, who nominated Paulishak. “Selby Gardens and our Sarasota Community is fortunate to have her as part of our global volunteer team.”

Paulishak has volunteered at Selby Gardens for almost 10 years. In addition to weekly shifts at the Gardens’ Welcome Center, Paulishak is the Vice-President of the Associates, the Selby Gardens volunteer auxiliary group, which raises funding for and awareness of the Gardens’ non-profit mission. Paulishak has given more than 3,400 hours to Selby Gardens.

Also nominated was fellow Selby Gardens volunteer, Ann Madden. Madden volunteers in both the Welcome Center and assists with education programs and serves as a tour guide at Selby Gardens.

The awards were presented at a luncheon today at the Hyatt Regency Sarasota, which featured the keynote speaker Ken Lawson, president and chief executive office of VISIT FLORIDA. Additional awards were presented for guest service excellence for staff in management, front line and “behind the scene” positions from area accommodations, attractions and restaurants.

Last year, volunteers at Selby Gardens donated nearly 63,000 hours of their time, the equivalent of more than 32 additional full-time staff members, valued at nearly $1.5 million.

Since opening to the public in 1975, Selby Gardens has been internationally recognized for its focus as the only botanical garden in the world dedicated to the display of epiphytes. Selby Gardens’ staff regularly travels throughout the American Tropics to conduct field research on plant diversity and distributions, which is key to conserving habitats and species in nature.

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About Marie Selby Botanical Gardens

Marie Selby Botanical Gardens is the only botanical garden in the world dedicated to the display and study of epiphytic orchids, bromeliads, gesneriads and ferns and other tropical plants with a focus on botany, horticulture and environmental education. For more information, please visit Marie Selby Botanical Gardens, 900 S. Palm Ave., Sarasota, is open 10 a.m. to 5 p.m. daily except Christmas. Regular admission is $20 and $10 children ages 4-17; members and children 3 and under enter free. Contact us at (941) 366-5731 or Get social with us on Facebook, Instagram and more by searching @selbygardens.


Tags: sarasota, selby gardens, service, volunteer